Privacy Policy

This Privacy Policy explains how Empowered To Change (“Empowered To Change,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit lisabyrd.com or interact with our services. It is written in clear, everyday language so you can understand what happens with your information.

This page is for general information only and is not legal advice. Laws can change, and your situation may be different. If you have questions about this policy or how it applies to you, please contact us using the details below.

Who We Are

Empowered To Change is a coaching and personal development service run by Lisa Byrd. The website lisabyrd.com is used to share information about services, provide resources, and allow visitors to get in touch or book sessions.

Information We Collect

We collect information that you choose to share with us, as well as some information that is collected automatically when you use the website.

Information You Provide Directly

Contact forms. When you fill out a contact form, we collect the details you provide, such as your name, email address, phone number (if you choose to provide it), and the message or questions you send.

Scheduling and booking information. When you book a call or coaching session, we may collect your name, contact information, preferred dates and times, and any additional details you choose to share about your goals or the support you are looking for.

Email subscriptions. If you sign up to receive emails, newsletters, or updates, we collect your name and email address, and any preferences you set (for example, the types of content you wish to receive).

Information Collected Automatically

Cookies. Like most websites, lisabyrd.com uses cookies and similar technologies. Cookies are small text files stored on your device to help the site work properly and to understand how it is used.

Analytics. We may use analytics tools (such as Google Analytics or similar services) to collect information about how visitors use the site. This can include pages viewed, time spent on the site, browser type, and other technical details. This information is typically collected in a way that does not directly identify you as an individual.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your messages. If you contact us, we use your details to reply to your questions, comments, or requests.
To schedule and manage sessions. If you book a call or coaching session, we use your information to confirm appointments, send reminders, and manage our coaching relationship.
To send updates and resources. If you sign up for emails, we use your contact details to send you newsletters, resources, or updates that you have asked to receive. You can unsubscribe at any time by using the link in our emails or by contacting us.
To improve the website. Analytics and cookie information help us understand how people use lisabyrd.com so we can improve the content, layout, and overall experience.
To maintain the security of the site. Technical information may be used to help protect the website from misuse or security issues.

Legal Bases for Processing (If You Are in the EU, UK, or Similar Regions)

If you are located in the European Union, the United Kingdom, or another region that requires a legal basis for processing personal information, we rely on the following legal bases:

Consent. We may process your information when you have clearly agreed to it, for example when you sign up for our email list or accept non-essential cookies.
Contract. We may process your information when it is necessary to enter into or carry out a coaching agreement with you, such as scheduling sessions and communicating about our work together.
Legitimate interests. We may process certain information to improve our services, maintain the security of the website, or grow our coaching practice, where these interests are not outweighed by your rights and interests.
Legal obligations. In some cases, we may need to process and keep certain information to meet legal, tax, or accounting requirements.

Cookies and Tracking Technologies

Cookies and similar technologies are used on lisabyrd.com to help the site function and to understand how visitors use it.

Essential cookies help the site work properly (for example, remembering your basic settings). These are usually required for the website to function.
Analytics cookies help us understand how visitors find and use the site so we can improve content and design.

Your browser or device may allow you to block or delete cookies. Please note that if you disable certain cookies, some parts of the website may not work as intended.

Third-Party Services

We may share your information with trusted third-party service providers who help us run the website and provide services. These providers are only given the information they need to perform their services and are expected to protect your information.

Scheduling tools. If we use an online scheduling service, your contact and booking details may be stored by that provider so appointments can be managed and reminders can be sent.
Email marketing providers. If you subscribe to emails, your name and email address may be stored in our email service provider so we can send newsletters and updates.
Analytics providers. Analytics services (such as Google Analytics or similar tools) may collect and process information about your use of the site, often in a way that is aggregated and does not directly identify you.

These third parties may be located in other countries. Where required by law, we take steps to help ensure that your information remains adequately protected when it is transferred or processed outside of your home country.

How Long We Keep Your Information

We keep your information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Contact form messages are typically kept while we are in active communication with you and for a reasonable period afterward, in case we need to refer back to our conversation.
Client records related to coaching services may be kept for a period required for legal, tax, or professional reasons.
Email subscription information is kept while you remain subscribed. If you unsubscribe, we may keep a record of your request so that we respect it going forward.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These can include:

Access. You may have the right to ask for a copy of the personal information we hold about you.
Correction. You may have the right to ask us to correct information that is inaccurate or incomplete.
Deletion. You may have the right to ask us to delete some or all of your personal information, subject to certain exceptions (for example, where we need to keep information for legal reasons).
Restriction or objection. You may be able to ask us to limit or stop certain types of processing, especially where we rely on legitimate interests.
Withdraw consent. Where we rely on your consent, you can withdraw that consent at any time (for example, by unsubscribing from emails).
Data portability. In some cases, you may have the right to request a copy of your information in a commonly used format.

To exercise any of these rights, please contact us using the details in the “How to Contact Us” section below. We may need to verify your identity before responding to your request.

Children's Privacy

This website and the services of Empowered To Change are intended for adults. We do not knowingly collect personal information from children. If you believe that a child has provided personal information through this site, please contact us so that we can review and take appropriate action.

How We Protect Your Information

We use reasonable physical, technical, and organizational measures to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the website, or applicable laws. When we make changes, we will update the “Last updated” date at the bottom of this page. We encourage you to review this page periodically to stay informed about how your information is handled.

How to Contact Us

If you have any questions about this Privacy Policy, how your information is used, or if you would like to exercise your privacy rights, you can contact:

Empowered To Change
Website: lisabyrd.com
Email: [Insert contact email address here]
Mailing address: [Insert mailing or business address here, if applicable]

We welcome your questions and will do our best to respond in a timely and thoughtful way.

This Privacy Policy is intended as general information and does not replace advice from a qualified legal professional. If you need legal guidance about privacy or data protection, please speak with a lawyer who can advise you on your specific situation.

Last updated: May 5, 2026